MISSION STATEMENT
At ComputAbility, customer satisfaction is paramount. Customers will always feel that they have obtained the best service and value available. ComputAbility will supply the best computing products and services available at reasonable prices and in a timely manner. At ComputAbility, we believe that our Customers are our Guests and they will be treated accordingly.
WHAT OUR CUSTOMERS SAY
Joan Maloney, Waterdown, Ontario
"I have been a customer of ComputAbility
on Plains Road in Burlington for some ten years now. I have always found
their service and professionalism while dealing with my computer problems
is top rate. They strive for customer satisfaction and I must
say they deliver such. Don and his staff are always willing to
go the extra mile and accommodate my computer needs."
Rick Howarth, Vice President, Booker & Associates,
Burlington, Ontario
"We have been working with ComputAbility
for almost 10 years, both in our home and in our business, and have
been very happy with their personalized service and excellent value
for the dollar."
Brian Dean, Burlington Downtown Business Association,
Burlington, Ontario
"… Don Jess and his staff at ComputAbility
have been partners with us for many years and they continue to be our
experts of choice because we TRUST their work.
ComputAbility knows the needs of my office and
has guided us well through major purchases of hardware, software and
printers. Yet the real strength of their service is the advice,
troubleshooting, repairs and maintenance of our computer systems that
keeps us running year after year. Working with an organization
that has an intimate knowledge of your computer needs is an invaluable
asset. Staff is accessible and knowledgeable, the products are
of high quality and fairly priced, and, the longevity of the firm in
the Burlington business community is comforting fact. Anyone can
sell you a computer and a package of software. At ComputAbility
I have discovered that a sale is NOT the end of the transaction.
We have developed a rapport and working relationship that goes well
beyond the purchase and speaks to a level of service that is rare in
today's industry. It is refreshing to have a firm that works WITH
YOU to assess your communications needs and takes the time to explain
the industry jargon in plain English. I recommend the products and services
of ComputAbility without hesitation.
They are a successful, independently-owned small business that takes
pride in their community and takes the time to know their clients.
You won't find that at the Big Box stores."
COMPUTABILITY IN THE COMMUNITY
ComputAbility is an active Aldershot and Burlington booster and regularly supports community events and organizations in their charitable and fundraising efforts.
Recognizing the need for the public to be protected from unscrupulous business operators and scam artists, ComputAbility is a long-time supporter or the Better Business Bureau of South Central Ontario.
Owner Don Jess was a member of the Steering Committee that created the Aldershot Business Community (ABC) BIA in 2004. He served as the ABC’s first Chairman in 2005 and 2006. He is actively involved in promoting Aldershot businesses. Don sits on the Tourism Burlington Board of Directors as the ABC representative.
Supporting the community and its young minds looking for experience, ComputAbility has provided a real world work environment to many students where they have learned the various duties of a computer technician.
The BNG is Burlington’s oldest Business Networking Group. ComputAbility has been a member for 10+ Years. During that time, we have forged a number of important business allegiances and friendships. Don has served in various Executive positions including Chairman.
